R$ 39 on Signater. R$ 78 on TOTVS. Same 20 envelopes. Except on Signater, users are unlimited, WhatsApp is included, and you start using it in minutes — without talking to any salesperson. TOTVS is well-known in the Brazilian corporate market, but its electronic signature solution falls far short of what modern companies need: autonomy to operate without depending on a sales team, complete features from the first plan, and pricing that makes sense as volume grows.
This comparison reveals, with concrete numbers and features, why Signater delivers more features for less than half the price — and why TOTVS's dependence on sales processes for everything, from account creation to WhatsApp activation, represents a real opportunity cost for any company that values agility.
R$ 36
average savings per electronically signed agreement, considering elimination of paper, printing, shipping, and storage
Source: Forrester Total Economic Impact Study
Cost Savings Simulation
Scenario: 200 envelopes per month. On Signater, simply use the Starter plan (R$ 39) and add 180 extra envelopes at R$ 2 each.
| Item | TOTVS | Signater |
|---|---|---|
| 200 envelopes/mo | $624.10 | $399.00 |
| Monthly total | $624.10 | $399.00 |
Savings with Signater
$225.10/mo
$2,701.20 per year
Pricing and Autonomy
Signater
- Create your account in seconds and start using immediately
- Complete self-service — no intermediaries for anything
- Starter: R$ 39/mo with 20 envelopes and unlimited users
- Business: R$ 199/mo with 100 envelopes
- Enterprise: R$ 499/mo with 200 envelopes
- Flexible plans — add envelopes without switching plans
TOTVS
- To create an account you need to talk to the sales team
- WhatsApp requires contacting sales + separate cost
- More users requires contacting sales
- Integration API available only via support
- ~R$ 78/mo for 20 envelopes — nearly double Signater's price
- ~R$ 624/mo for 200-540 envelopes
- ~R$ 1,190/mo for 550+ envelopes
Account created in seconds — no sales call needed
On TOTVS, even creating an account requires contacting the sales team. On Signater, you create your account, configure, and start sending documents in minutes.
70%+
of contracts on Signater are signed in under 5 minutes
Source: Signater internal data
Features and Storage
Signater
- Ready-to-use document templates — standardize contracts and terms
- Digital vaults with AES-256 encryption and granular access control
- Complete White Label: logo, colors, domain, and custom SMTP (Enterprise)
- 25 MB per document on Starter, 50 MB on Business, 100 MB on Enterprise
- Unlimited documents per envelope on Enterprise
TOTVS
- Does not offer document templates
- Does not offer digital vaults
- Does not offer White Label
- Limit of only 2 to 5 MB per envelope
- Virtually impossible to send heavy PDFs or documents with images
Security and Storage
Signater
- Private vaults with AES-256 encryption and per-user access control
- Short-lived pre-signed links for temporary document access
- 99.999999999% durability in document storage
- 25 to 100 MB per document depending on plan
- Distributed infrastructure with geographic redundancy
- Complete and immutable audit logs for each document
TOTVS
- Limit of 2 to 5 MB per envelope
- No digital vaults for organization and access control
- No public information on storage infrastructure
- No signed links with temporal expiration
- No details on redundancy or data durability
Platform and Integration
Signater
- Self-service API with robust and detailed technical documentation
- Sandbox included from Business — test without impacting real data
- 6 native languages: Portuguese, English, German, Spanish, Italian, and French
- Dark mode for visual comfort and accessibility
- 100% responsive interface — mobile, tablets, and desktops
- WhatsApp and SMS included in all plans, no per-send charges
TOTVS
- API only via technical support — slow process dependent on third parties
- No self-service sandbox
- No multi-language support
- No dark mode
- Dated corporate interface less fluid on mobile devices
- WhatsApp requires contacting sales + separate cost
WhatsApp, SMS, and Communication
Signater
- WhatsApp included in all plans, no additional per-send cost
- SMS included in all plans as a complementary channel
- Custom email with own SMTP on Enterprise plan
- Automatic reminder notifications for pending signers
- Over 90% open rate via WhatsApp — higher signature conversion
TOTVS
- WhatsApp requires contacting sales for activation
- Separate and non-publicly disclosed cost for WhatsApp
- Dependency on email as the primary notification channel
- No public information on communication customization
9 out of 10
companies want to reduce paper volume in their daily operations — contract digitization is a priority
Source: Serasa Experian
Comparison Summary
| Feature | Signater | TOTVS |
|---|---|---|
| Account creation | Self-service, immediate | Requires contacting sales |
| Document templates | ||
| Digital vaults | ||
| White Label | Complete on Enterprise plan | Not available |
| Included in all plans | Requires sales contact + extra cost | |
| SMS | Included in all plans | No public information |
| API access | Self-service with sandbox | Only via support |
| Multi-language | 6 native languages | Not available |
| Dark mode | ||
| Max file size per document | 25-100 MB | 2-5 MB |
| Storage durability | 99.999999999% | Not disclosed |
| Short-lived pre-signed links | ||
| Sustainability Seal | ||
| Envelope flexibility | Add as many as you need | Fixed packages |
Frequently Asked Questions
What is the main difference between Signater and TOTVS?
Signater costs R$ 39/mo for 20 envelopes with unlimited users, while TOTVS charges R$ 78 for the same volume. Additionally, Signater is 100% self-service — you create your account and start using in minutes, without talking to salespeople.
Does TOTVS limit file sizes?
Yes. TOTVS limits documents to 2-5MB per file, which can be insufficient for contracts with attachments, blueprints, or images. Signater accepts files of 25MB on Starter and up to 100MB on Enterprise.
Do I need to talk to a salesperson to subscribe to TOTVS?
Yes. TOTVS requires commercial contact for subscription, which can take days or weeks. On Signater, you create your account online, choose your plan, and start using immediately, without intermediaries.
Does Signater have legal validity like TOTVS?
Yes. Signater operates in compliance with Law 14.063/2020 and supports simple, advanced, and qualified signatures, with the same legal validity recognized throughout Brazil.
Can I migrate from TOTVS to Signater?
Yes. Migration is simple and Signater's technical support team, in Portuguese, assists throughout the process — including API, webhook, and ERP integration setup.
Conclusion
TOTVS charges more, delivers less, and requires you to talk to sales for practically everything. Create account? Sales. Activate WhatsApp? Sales. More users? Sales. API? Support. It's a model that penalizes agility and turns every operational need into a bureaucratic process.
Signater is cheaper, more complete, and works in minutes. Unlimited users, WhatsApp and SMS included, document templates, digital vaults, White Label, self-service API with sandbox, 6 native languages, dark mode, and up to 100 MB per document — all for less than half what TOTVS charges for a fraction of the features.
For any company that values autonomy, savings, and productivity, the choice is objective. Check our plans and create your account for free in seconds.
