Features

AI assistant

Whoever receives the contract can ask about it before signing. The answer points to the page of the document it came from.

Your team uses the same assistant on the envelope page.

For signers

Questions on the signing screen

From a computer or a phone, the signer asks in their own words when the first payment is due or what the penalty is for leaving early. The answer comes in the language of the question and points to the page of the document it came from.

If they ask whether they should sign, the assistant answers that the decision is theirs. Below the field, the panel warns that AI can make mistakes and asks them to check before signing.

For your team

Questions on the envelope page

Whoever sent it asks where each signer stands, what the envelope's deadline is and in what order people sign.

The assistant also summarizes the documents and finds deadlines and amounts, but it gives no legal advice. Each member only uses the assistant on envelopes they can already open.

Control

Account and envelope settings

In the account settings, the assistant can be off, on in every new envelope, or available to turn on envelope by envelope.

Each envelope can also turn the assistant on or off for its signers. For your team, the account setting applies.

Frequently asked questions

Which plans include the assistant?

Business and Enterprise, with no charge per question.

Does the signer pay anything?

No. They use the assistant on the signing screen itself, with no account and no cost.

Does the answer replace reading the contract?

No. The answers are informational and do not replace reading the full document, as the AI Terms state.

Which languages does the assistant answer in?

In the language the person wrote in. The assistant's screen comes in the platform's six languages: Portuguese, English, Spanish, French, German and Italian.

Does the assistant work in the sandbox?

No. In sandbox envelopes the panel opens with a notice and takes no questions.

Is there a question limit?

Yes. There are usage limits per conversation, per person and per account, and whoever reaches one sees a notice in the panel.

Is document content used to train AI?

Signater does not use the content of your documents to train its own AI models, as the AI Terms state.

What happens to the content of the conversations?

Conversations are kept in the account, linked to the envelope. The AI Terms and the Data Retention and Storage Policy explain how this data is handled.

People in front of a laptop reviewing its screen

Talk to the team

See the assistant in one of your envelopes

Our team shows you how to set up the assistant for the account and for each envelope. Get your questions answered directly on WhatsApp.